We accept returns or exchanges of items in their original condition within 13 days of the order delivery date. In order to be eligible for a return, handbags must be unaltered, unworn, and without any signs of wear. Items must be returned in their original packaging, dust bag and box.
Unfortunately, we cannot offer a refund or exchange for bags with any sign of wear.
To return an item, please email us at firstname.lastname@example.org, and we will send you a return label. Please note $10 will be deducted from your refund to cover shipping and re-stocking costs. To exchange an item, please place a new order online.