Things are changing and everything feels a little different and uncertain, we want you to know that we are here to help you.

We are taking all the precautions to ensure the safety of our staff, delivery partners and customers.
Mbasa is a Slow_Fashion Company so that means that we make everything after de order is placed on the web site
We’re closely monitoring health advice from the relevant authorities to make sure our teams are staying safe.

Currently, there are some delays with our processing and dispatch times, so your orders may just take a little more time to get to you than usual.
The Spanish and USA Post Network and their delivery partners may be experiencing some delays with both Domestic and International orders due to current travel restrictions.

Due to COVID-19 International Standard Shipping will no longer be offered for USA & CANADA (FROM 14TH MAY), FRANCE, GERMANY & IRELAND (FROM 19TH MAY) to avoid further delivery delays.

We are waiting on the 2nd wave of COVID-19 to update the estimated delivery timeframes on our website at checkout and the shipping page below:

We understand it may be harder for customers to returns orders back to us which is why we have extended our returns policy to 60 days until further notice.

Let's work together, it's time to keep positive our mind and beautiful soul. 

If you are concerned, please feel free to reach out to our Customer Service Team xx